Why does Papercut keep making my print jobs double-sided/black & white?

If your print jobs keep changing to double-sided/black & white even when you have set the job to print out in colour, you may have been set to convert your print jobs to double-sided or black & white automatically by a Papercut admin. If you are one of our customers, get in touch and we will try to resolve the issue, otherwise, contact your IT/HR dept. and ask them to investigate this.