Why is my printout blank?

There are a few factors that may result in your printer printing out bank pages. The first thing to check is that the printer is on a flat stable surface, as it won’t print if it is at an angle.

The second possible cause is the paper. If the paper in question is vellum or transparent, that may be the cause of your issue, otherwise make sure to check the paper settings on your printer to make sure the size, orientation and layout are correct.

The third possible cause is that the ink nozzles may be clogged. On your printer, go to “Settings”, “Maintenance” then “Print Nozzle Check”, once the test has printed, select which of the images it looks most like, this may result in your printer performing a “Print Head Cleaning”, after which it will allow you to print out the test again to see the difference and whether the issue has been resolved.

If none of these solutions helped, call us and we will do our best to help resolve your issue.